Workflow
Tracking Progress
Workflow
Tracking Progress
Throughout the lifecyle of a test we update you on the status of the order via our webhooks.
When you first place an order, we send a labtest.order.created event. This means that we successfully received you order and started processing it. For subsequent events, we will send a labtest.order.updated update. Each webhook you receive have the
base order object with the updated parameters.
Example
After ordering an at-home test kit, once the order is complete, picked by our warehouse
and is sent to the customer the order status will change to collecting_sample.testkit.transit_customer. And you will receive
the following webhook:x
Test order updated
{
"id": "84d96c03-6b1c-4226-ad8f-ef44a6bc08af",
"team_id": "6353bcab-3526-4838-8c92-063fa760fb6b",
"user_id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
"patient_details": { "dob": "2020-01-01", "gender": "male" },
"patient_address": {
"receiver_name": "John Doe",
"first_line": "123 Main St.",
"second_line": "Apt. 208",
"city": "San Francisco",
"state": "CA",
"zip": "91189",
"country": "United States",
"phone_number": "+1123456789"
},
"details": {
"type": "testkit",
"data": {
"id": "a655f0e4-6405-4a1d-80b7-66f06c2108a7",
"shipment": {
"id": "d55210cc-3d9f-4115-8262-5013f700c7be",
"outbound_tracking_number": "<outbound_tracking_number>",
"outbound_tracking_url": "<outbound_tracking_url>",
"inbound_tracking_number": "<inbound_tracking_number>",
"inbound_tracking_url": "<inbound_tracking_url>",
"outbound_courier": "usps",
"inbound_courier": "usps",
"notes": "<notes>",
"created_at": "2020-01-01T00:00:00.000Z",
"updated_at": "2020-01-01T00:00:00.000Z"
},
"created_at": "2020-01-01T00:00:00Z",
"updated_at": "2020-01-01T00:00:00Z"
}
},
"diagnostic_lab_test": {
"name": "Lipids Panel",
"description": "Cholesterol test",
"method": "testkit"
},
"sample_id": "123456789",
"notes": "This is a note",
"created_at": "2020-01-01T00:00:00Z",
"updated_at": "2020-01-01T00:00:00Z",
"status": "collecting_sample",
"events": [
{
"id": 1,
"created_at": "2022-01-01T00:00:00Z",
"status": "received.testkit.ordered"
},
{
"id": 2,
"created_at": "2022-01-02T00:00:00Z",
"status": "received.testkit.requisition_created"
},
{
"id": 3,
"created_at": "2022-01-03T00:00:00Z",
"status": "collecting_sample.testkit.transit_customer"
}
]
}