Throughout the lifecyle of a test we update you on the status of the order via our webhooks. When you first place an order, we send a labtest.order.created event. This means that we successfully received you order and started processing it. For subsequent events, we will send a labtest.order.updated update. Each webhook you receive have the base order object with the updated parameters.


After ordering an at-home test kit, once the order is complete, picked by our warehouse and is sent to the customer the order status will change to collecting_sample.testkit.transit_customer. And you will receive the following webhook:x

Test order updated
  "id": "84d96c03-6b1c-4226-ad8f-ef44a6bc08af",
  "team_id": "6353bcab-3526-4838-8c92-063fa760fb6b",
  "user_id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "patient_details": { "dob": "2020-01-01", "gender": "male" },
  "patient_address": {
    "receiver_name": "John Doe",
    "first_line": "123 Main St.",
    "second_line": "Apt. 208",
    "city": "San Francisco",
    "state": "CA",
    "zip": "91189",
    "country": "United States",
    "phone_number": "+1123456789"
  "details": {
    "type": "testkit",
    "data": {
      "id": "a655f0e4-6405-4a1d-80b7-66f06c2108a7",
      "shipment": {
        "id": "d55210cc-3d9f-4115-8262-5013f700c7be",
        "outbound_tracking_number": "<outbound_tracking_number>",
        "outbound_tracking_url": "<outbound_tracking_url>",
        "inbound_tracking_number": "<inbound_tracking_number>",
        "inbound_tracking_url": "<inbound_tracking_url>",
        "outbound_courier": "usps",
        "inbound_courier": "usps",
        "notes": "<notes>",
        "created_at": "2020-01-01T00:00:00.000Z",
        "updated_at": "2020-01-01T00:00:00.000Z"
      "created_at": "2020-01-01T00:00:00Z",
      "updated_at": "2020-01-01T00:00:00Z"
  "diagnostic_lab_test": {
    "name": "Lipids Panel",
    "description": "Cholesterol test",
    "method": "testkit"
  "sample_id": "123456789",
  "notes": "This is a note",
  "created_at": "2020-01-01T00:00:00Z",
  "updated_at": "2020-01-01T00:00:00Z",
  "status": "collecting_sample",
  "events": [
      "id": 1,
      "created_at": "2022-01-01T00:00:00Z",
      "status": "received.testkit.ordered"
      "id": 2,
      "created_at": "2022-01-02T00:00:00Z",
      "status": "received.testkit.requisition_created"
      "id": 3,
      "created_at": "2022-01-03T00:00:00Z",
      "status": "collecting_sample.testkit.transit_customer"